Delivery

All orders placed before 12pm (GMT) on a business day we aim to ship the same day, providing card security checks are complete and stock availability is confirmed.
 Orders placed after 12pm will be shipped the following business day (however orders may take on occasion 1-2 working days to process).
 All deliveries require a signature and are sent using Royal Mail Special recorded delivery. For European and International orders we use a DHL tracked service, please note that you will have to pay duties and tax on these orders according to your country's import tax and duty codes.
England (mainland), Wales, Northern Ireland and Scotland (excluding Highlands)
(allow 1-3 working days for shipment)
Small packages: Free UK Delivery
Medium/large packages: Free UK Delivery

EU Orders: Channel Islands, Highlands, Ireland, Isle of Man, Islands of Scotland, Isle of Wight, Scilly Isles, Austria, Belgium, Czech Republic, Denmark, France (mainland), Germany, Hungary, Italy, Lithuania, Luxembourg, Poland, Portugal, Slovakia, Spain, and The Netherlands. Greece, Estonia, Finland, Latvia, Slovenia and Sweden.
( Please allow 3-10 working days for shipment) Please note that you will have to pay duty and taxes according to your country's import and duty codes.
Small packages: £15 DHL
Medium/large packages: £20 Delivery DHL

International Orders: Bulgaria, Canada, Cyprus, Iceland, Liechtenstein, Monaco, Norway, Romania and Switzerland.
 (Allow 7-20 working days for shipment)Australia, Bosnia, Brazil, China, Croatia, Hong Kong, India, Israel, Kuwait, Macedonia, Malta, Mexico, Montenegro, New Zealand, Pakistan, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Taiwan, Thailand, Turkey, UAE and Ukraine. United States territories with the exception of Puerto Rico and Guam.
 (Please allow 7-25 working days for shipment) Please note that you will have to pay duty and taxes according to country's import and duty codes.
Small packages £ 20.00 DHL
Medium/large packages £ 25.00 DHL

Returns Policy

Please note that all Returns are paid for by the customer and must use a signed and tracked for signed service to return the item. All items must be returned unused and with tags and in their original packaging. Please contact orders@sonyakashmiri.com regarding returning an item quoting your order number. Refunds will be given within 28 working days of the item being returned.